Cruise Reviews

A Brilliantly Unforgetable Experiance.

Reviewed By: Guy, Cwmbran on 20th Aug 2008
Cruise Line: Island Cruises Times cruised before: 0
Cruise Ship: Island Star Sailed: August, 2008
Destination: Mediterranean Age: 36-45
My new wife and I have just returned from a cruise on the Island Star. This was our first cruise and we opted for the Mediterranean Discovery itinerary. We were not to be disappointed at all. Every destination was wonderful. Our favourite being Villefranche. A picturesque port on the south coast of France. The highlights of Roam excursion was a little brief as not enough time was given to allow decent photographs to be taken. I think it could be best described as informative but swift.
We had an inside cabin on bronze deck. We found it adequate and comfortable. The décor was a little tired but that was not a problem. However our cabin was situated at the aft of the ship and when we were sailing at full speed or about to arrive in port the engines would make the most horrendous noise and cause a great deal of vibration. On one occasion we arrived back in our cabin at two in the morning and found it impossible to sleep. I contacted the guest relations desk who promptly sent someone down. He agreed that the noise was unacceptable, but could do nothing for us as the ship was full to capacity, All he could offer was a set of ear plugs!!. It is a good job I am an early riser, as the noise was guaranteed to get me up on deck most mornings before sunrise. My advise would be to book a cabin away from the stern of the ship. Especially if on the lower deck!
At the sail away party on the first night we did find the almost relentless bombardment by the bar waiters, enquiring " if we would like another drink", a little tiresome. However on the second night we found the atmosphere more relaxed.
The food on board was excellent in all the restaurants. the Beachcomber twenty four hour restaurant was great for snack or main meals. The food was always fresh and of an excellent. We dined most of the time in the Island Restaurant, which although still a buffet service, you were escorted to your table by a waiter, with who you ordered your drinks. The advantage with this restaurant being, if you could not finish a whole bottle of wine with your meal, your room number could be written on the bottle and it would be kept for you until your next visit.
Entertainment on the ship was excellent. Something for everyone. The shows in the enormous theatre were very good, as were the quizzes and competitions and music events anywhere on the ship.
The Jongleurs comedy shows are a must. The pub was very popular and the drinks were reasonably priced and the service was good.
Despite a few minor problems I would not hesitate in recommending this cruise to anyone. We enjoyed it so much we have booked next years cruise on the Island Star already.
Superb.

J.Guy
South Wales.
Quality of Food5
Island Restaurant Beachcomber Restaurant
Entertainment5
The Guest Comedian at the comedy club was very very funny
Shore Excursions2
Highlights of Rome was a little too swift. Villefranch Was an absolute delight. Some of the excursions were a little expensive
Staff5
Juliana the Cabin Stewardess was excellent,as was Noli in the island restaurant
Children's Facilitiesn/a
Onboard Activities5
Plenty for all
Cabins2
The Noise in the cabin from the engines was a little loud.
Overall Rating5
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Comment by taylor, Stoke-on-Trent (29 Aug 08 14:57) about this REVIEW.
I am sorry but we found the food on the Island Star boring and some days unable to find anything we liked (we do not like salad and would avoid it anyway in case of food poisoning - my father being 90yrs old). Also, we ate in the Oasis restaurant one night to try and get a better meal but in fact had one of the worst meals we have ever had. Even after sending one meal back it returned no better and could not be eaten and the other was swimming in far too much gravy. We were not offered a refund or a free drink to compensate us - We were not the only people to be disappointed by the food on this ship. Even repeat passengers, who once had 'loved' it were upset. I suppose things may have changed we were on her in February/March this year. That said I think the standard of a lot of cruise lines is dropping, having sailed on Royal Caribbean, Cunard and Princess recently as well, and finding their usual quality lacking. It is like they are all 'cutting' corners to reduce costs and as a result service and quality is definitely suffering. We are back on an NCL ship soon, so I will be able to see if their sandards have dropped as well.
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Opinion: Disagree Comment by homann, wellingborough (22 Aug 08 17:36) about this REVIEW.
A Brilliantly Unforgetable Experiance Indeed for me too but NOT for the same reasons, I would never go on this Ship again even If it was FREE.I was on It last year when It broke down, the staff were very rude and we were not given any information, we got stuck In the Lift with the first power failure people wouldn't use them after that, there were two elderley Ladies In the reception In their dressing gowns and slippers saying they could not sleep below because of the Fuel fumes only to be told to sleep up on the open deck, It was raining and very very cold, we had to sleep with our door open because of the fumes. On the day of abandoment we were woken up at 7am and got told to be packed and ready In 5 minutes to leave the Ship. The resturant, swimming pool areas are disgusting PLEASE PLEASE try another Cruise Line P&O or Princess are Excellent even Ocean Village Is 100% better than Island Star
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Comment by Guy, Cwmbran (26 Aug 08 19:08) about a COMMENT by homann (22 Aug 08 17:36)
I am sorry you had such a bad experience,(Homann of Wellingborough & Lemetti of Glasgow,) but I stand by my original review. Although this was our first cruise and had nothing to compare it too, I found the Crew courteous and the ship on the whole clean and tidy. I witnessed the staff working throughout the night carrying out maintenance to the public areas, ensuring that they were in tip top condition for the following day. The noise from the engines was a very loud, but that would be my single complaint. My wife and I are looking forward to our cruise next June. Horses for courses I think......don't you? J.Guy South Wales
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Comment by LEMETTI, GLASGOW (22 Aug 08 21:06) about a COMMENT by homann (22 Aug 08 17:36)
I fully agree with your comments as we were also on the ship when it broke down and were not informed as to what was happening. People were taken off on the Wed & Thurrs and we were unfortunate enough to be in the last group to be removed in the dark at 10pm in a tender boat and eventually put up in a horrible hotel in Nice. We were then taken to the local airport unsure as to where we were going. Glasgow passengers were the last to be dealt with and left to the end. It was a totally frightening experience.... drifting from Italy to France overnight with no power... no lights, toilets, air con etc We went on the Coral Princess to the Carubbean this year and the standards are so much higher, first class in comparison.
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Comment by mcguire, dunfermline fife (22 Aug 08 19:21) about a COMMENT by homann (22 Aug 08 17:36)
hiya when last year did you have problems on island star i never read about any one else having these problems.the resturants are ok as pools maybe not to po standards but think your overreacting a bit maybe
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Comment by homann, wellingborough (22 Aug 08 23:33) about a COMMENT by mcguire (22 Aug 08 19:21)
Hiya I think It was Sept/Oct time we did a late booking It was cheap so thought we would go for It, The first thing I did after looking at our room was to go to the swimming pool area I sat down and thought I was In an old holiday camp the chairs and tables were very very tatty and the carpet (not a proper pool area one) was absolutley filthy and It was covering the drains so when It rained It smeltand the water was over our shoes in the area where the wicker sette's are, but we though Oh well we got it cheap just make the most of It, we had water coming up through the floor tiles in the resturant the staff were constantly mopping It but it was coming up, we had to step over the water, I found the windows In the resturant quite old with paint coming off mould quite off putting for a resturant, the Lifts and Theatres were lovely, like being on a different Ship, has It all been refurbished yet ? I have some friends who had been on I.S. five times now and love It having said that they have not been on another one whereas my first cruise was on Princess Star - I think I got spoiled - I have been on Oceana, OV1 with my grand children and after the disaster with I.S. got a late deal with OV2 for under £1000 for 3 weeks so I think I.S. is way too expensive for a second or even third)rate Ship I am going on Royal Caribbean Independance Of the Seas Tomorrow I'm taking my 3 Grand Daughters to Ireland from Southampton for 5 nights and I have the Ventura to look forward to next year - Island Star - NEVER AGAIN - sorry for those who like the Ship but i do ask - have you tried the nicer ones ? .... xxx
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Comment by Anne, Skipton (25 Aug 08 09:26) about a COMMENT by homann (22 Aug 08 23:33)
Have we all tried the 'nicer ships?' as you called them? Well, yes we have actually. We were on Royal Caribbean in Feb, and had returned to Island star for the 4th time for a 'friendly 'cruise 3 weeks ago. What a snob you must be, and splashing money around is stupid just to be able to bore the pants off people at parties etc! The Star is going in to dry dock in november for a major refit, and the pool area is also being refit. If you were such a cruise expert as you claim to be them you would have known that!!!!!!!!!!!
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Comment by johnson, grimsby (28 Aug 08 16:04) about a COMMENT by Anne (25 Aug 08 09:26)
Anne of Skipton, I agree that the Island ships are a happy friendly place to take a holiday. We too have relations who consider we are taking a third rate cruise as it isnt what they call a "Formal" cruise line so it must be rubbish. They treat us as though we couldnt possibly enjoy it as we didnt get the opportunity to parade around in glittery gowns and dickie bows (Their words not ours incidentaly!) sat with people talking about themselves all night - "What do you do for a living DAHLING?) My son aged 12 went with us 2 years ago on the Island Star and had such a good time - the staff were great with him and he has some lasting childhood holiday memories. We went on the star again in July and it was lovely. No its not a extravagant ship but no one can really argue they dont do the upmost to make your holiday a happy one.I cant believe how much snobbery there is out there with regard to which ship is bigger , which destinations are better, the size of the soap in the cabin bathrooms blah blah blah. The important thing is that you enjoy the experience and you find the ship thats right for you. In my opinion there are a number of die hard cruisers who have taken this holiday for years and are a little irritated that it has become affordable to more everyday hardworking folk. My message to these die hard cruisers is please let people enjoy themselves, give them a chance and relax yourself and you might find you would actually get even more from it.
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Comment by homann, wellinborough (27 Aug 08 17:14) about a COMMENT by Anne (25 Aug 08 09:26)
Excuse me, SNOB - NEVER and I feel very upset with your comments as all I was doing was giving my honest opinion,I'm just a single struggling hard worker, am I not allowed to take my 3 grand daughters on Holiday ? I actually booked It a Year ago as Christmas and Birthday presents for them.The reason Ventura Is booked for next October Is - My Son aged 37 Is getting Married on this Ship - would you like me not to take my granddaughters away and miss my Sons wedding??? My first Cruise on Princess Star was bought for My Birthday by my Son a few years ago, you seem to presume I waste money and am a bore and I don't have money to splash around,If you knew me you would not say that, by the way just got back from a lovely time with my grandaughters aged 12 11 and 8 whom loved the Independance Of The Seas but I found It a bit too big and It was very cold for me sitting whilst watching them do all the things they wanted to do which this Ship does offer for them, Ice Skating, Rock Climbing, Board Surfing ... xxx
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Comment by Byrne, Durham (29 Aug 08 15:24) about a COMMENT by homann (27 Aug 08 17:14)
Hi all . sorry its been getting a little heated about the original review. The idea of this website is for cruisers to say how they rate the experiance of a cruise on the Island Star. (by Guy of Wales) I though it was a good reveiw because even thoug they had problems with engine noise they still gave it four stars. And then went on to say how good everything else was. Then we have other "pipeing in" about this ship and that ship which still they are entiled to do . The worst of the lot are the people who drag up a terrible experiance of the ship breaking down and the nightmare that followed . Well why not write the review last year. We have been on ocean Village when it lost the anchor at Monte Carlo so had to miss out the next port . Other times when we sailed past Tunisia due to bad weather .. quite a bonus really if those reading this have been to La Gullette. The Comment about the "nicer ship" as they are called are also a bit over the top. Formal Fixed table dining and captains gala diners we find "boaring" and being stuck with the same people every night making "polite conversation" even worse. Been on 12 cruises, Big, Small, casual,formal, new, old etc and insnt it great that we have such a good choice. !. Beware though... the guy with the beer belly, trainers, vest and shorts is probably the one in the Best Mini Suite on board ship ie the one with the money who is down to earth. We are going on Island escape for two weeks on 6th of September and like 99% of the reviews for I.S. we will have a great time.... alway do.
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